Privacy Policy
Last updated: June 2026
Who we are
JSC Painting & Decorating is a painting and decorating business based in Nottingham, United Kingdom. This policy explains how we collect and use personal information when you use our website at www.jscpaintinganddecorating.co.uk or contact us about our services.
Information we collect
When you submit our contact or quote forms we collect the details you provide — typically your name, email address, phone number, location and a description of the work you need. If you use the chat assistant on our website, the messages you type are processed in order to generate a response. We do not ask for, and you should not enter, sensitive personal information in the chat.
How we use your information
We use your details solely to respond to your enquiry, prepare quotations, and arrange and carry out work you have asked us to do. We do not sell your information or use it for third-party marketing.
Who processes your data
Form submissions are delivered to us by Formspree, Inc., which processes the data on our behalf. Chat messages are processed by OpenAI to generate responses. Our website is hosted by a third-party hosting provider which may keep standard server logs (such as IP addresses) for security purposes. Embedded Google Maps on our contact and areas pages are served by Google and are subject to Google's own privacy policy.
How long we keep it
We keep enquiry details for as long as needed to deal with your enquiry and any resulting work, plus a reasonable period afterwards for our business records, after which they are deleted.
Your rights
Under UK data protection law (UK GDPR) you have the right to request access to, correction of, or deletion of the personal information we hold about you, and to object to or restrict our processing of it. To exercise any of these rights, contact us using the details below. You also have the right to complain to the Information Commissioner's Office (ico.org.uk) if you are unhappy with how we have handled your data.
Contact
For any privacy questions or requests, email us at jscpaintingdecorating@gmail.com or call 07763354532.